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Check out the Frequently Asked Questions below to find your answers.

If your question is not answered, contact us by filling out the contact form.

Tickets, Passes & VIP Experience

How can I purchase weekend passes?

Weekend passes are now SOLDOUT. You can always purchase daily passes by clicking here

Online

You can purchase your weekend pass on our website by clicking here.

On-Site

If the event is not sold-out, it will be possible to get hold of a single day pass for a gate price according to availability.

Promoters

It is possible to buy hard tickets from a promoter. Assure you that he is an official promoter of Metro Metro Festival and that the ticket bears the Electrostub stamp.  

It is important to have the hard ticket in hand when you arrive at the event. The photograph of a hard ticket WILL NOT be allowed.

Important

DO NOT buy tickets/passes from a 3rd party (example: Facebook, eBay, StubHub, Craigslist, Kijiji) because they will not be allowed. Electrostub and Oasis are not responsible for counterfeit tickets and can not guarantee the validity of the purchases made with an unauthorized distributor.

What is a Gold VIP ticket?

A Gold VIP ticket offers your :

  • Exclusive and fast entrance Gold VIP;
  • Access to the main stage front row Gold VIP that offers you an incredible view of the artist;
  • Access to every Gold VIP zone on-site;
  • Exclusive bars in the Gold VIP zone;
  • Private washrooms in the Gold VIP zone.

Gold VIP tickets available are limited.

What is Platinum VIP section?

The Platinum VIP section offers you an incredible view of the crowd and, more importantly, of the artist, with an assigned waitress, a bottle service, a private place to sit, a table for your alcohol and unlimited access to this section through the Platinum VIP wristband.

Each Platinum VIP Section can welcome up to 15 persons.

The price of a Platinum VIP Section depends on the location and on the group size.

Platinum VIP sections available are limited.

You can reserve a Platinum VIP Section by contacting us via the contact form.

When will I receive my wristband?

Important – Wristbands Pickup

If you did not receive your wristband yet or if you purchase it after MAy 6th, you can come to get your wristbands at the ticketing located at 4545 Pierre-De-Coubertin Avenue during opening hours.

Monday – Wednesday 11 AM to 18 PM

Thursday – Friday 11 AM to 22 PM

Saturday – Sunday (event days) 9 AM to 22 PM

 

Your wristband is your access to attend the festival.

It will be shipped at the end of April at the billing address indicated when purchased.

The shipping address has to be the billing address. Also, the wristbands will be shipped to Canadian addresses only. Customers with non-Canadian addresses will receive information on how to acquire their wristband. Billing addresses are verified at checkout, please check if you indicated the right billing address of the credit card used.

There are shipping fees of $16.50 (including taxes and service fees) per transaction will be added to the total amount of your transaction.

If you purchase several passes in the same transaction, all of the wristbands will be shipped at the billing address.

Are there single day passes?

Yes. You can purchase them by clicking here.

More details about the single day passes are available on the ticketing page.

General

What is the minimum age requirement for Metro Metro Festival?

Access to the festival is restricted to people aged 16 and over, no exception.

Each person will have to present a valid government issued ID, with a photo.

Any photograph or photocopy of ID will not be allowed.

When will set times be available?

The programming for each day is already available. Check out our website or our social networks (Facebook and Instagram).

Times slot is finally out! Consult it now by clicking here. You also can download our APP to have access to all the information you need. Download it now

Headliners are the last to play on each given day.

Each performance varies between 30 and 90 minutes.

The schedule might be subject to change.

Can I rent a locker?

Yes, lockers are available on-site.  If you don’t want to carry your personal items all day, you can reserve a locker now with Locketgo and be in peace. Reserve now by clicking here. Don’t miss your chance to have your own personal space (12″ x 12″ x 18″), with a USB port inside to charge your phone!

How do I get to Metro Metro Festival? How can I find the location?

The Metro Metro Festival is taking place on The Esplanade of the Olympic Park.

The address is 4545 Pierre-de Coubertin Avenue, Montreal, QC, H1V 0B2.

By Car

P1 underground parking is located at 4545 avenue Pierre-De Coubertin or P2 underground parking is located at 4141 Pierre-De Coubertin Avenue.

Public Transport

The Esplanade is located above the Pie-IX metro station on the green line near 97, 139, 439 bus stops.

Active Transportation

There is bicycle access via bicycle paths of Rachel Street, Maisonneuve Park et de la Bennett Street. Bicycle racks are available a few steps away from the entry and in the parking P2. A BIXI station on the Pierre-De Coubertin Avenue is located near PIE-IX metro station.

Access for people with reduced mobility

The Esplanade is available to people with reduced mobility. The sanitation facilities adapted for people using wheelchairs is located at the entry of administrative offices at 4141 Pierre-De Coubertin Avenue.

Is there a parking lot on-site?

There is underground parking. The entry of parking P1 is located at 4545 Pierre-De Coubertin Avenue and P2’s entry is located at 4141 Pierre-De Coubertin Avenue.

The parking price is $20 (including taxes). You can pay by cash, debit card or credit card (MasterCard and Visa only).

For more information about parking, visit the Olympic Park website by clicking here.

Security & Accessibility

What objects are allowed on the festival site?

To know more about the general information or the safety rules, you can consult our general information page by clicking here.

Here is a list of the allowed items on the festival site, no other objects will be allowed, no exception:

  • Digital, disposable or non-professional cameras (no professional video and audio equipment – detachable lenses – is permitted at the festival);
  • One empty water bottle per person or an empty hydration bag (100 oz max) (water systems on-site) ;
  • Sunscreen (250 milliliters maximum format – except sunscreen in flammable aerosol cans);
  • Small backpacks and bags/purses (16 in x 16 in maximum) (please note that all bags will be searched – if you want to enter faster, come WITHOUT a bag);
  • Beach towels and blankets ;
  • Cushion with a non-rigid back frame ;
  • Raincoats ;
  • Small umbrellas ;
  • Snacks in sealed packaging (example: chewy bars) ;
  • Lighter and matches ;
  • Cigarettes (Packs must be full and sealed) ;
  • Vaporizers (Refills and e-juices are not permitted) ;
  • Banners/Flags or posters handmade (without metal or wood posts) ; 
  • All SQDC products are permitted, but absolutely need to be in their original container (sealed) with an intact governmental seal (this includes pre-rolled joints and edibles). 30 grams max per person allowed.

To know all about the prohibited items on-site, click here. Prohibited items will be confiscated. We recommend you not to bring those items to the festival site to avoid any inconvenience.

Is there an access on-site for people with reduced mobility?

Yes, Metro Metro Festival is available and adapted for anyone with mobility difficulties permanently or temporarily. The festival site is also available for people using wheelchairs manual or electric, three or four-wheeled scooter, crutches or a walker, a multi-prong cane, a seeing-eye or assistance dog.

The Esplanade, the location of the festival, is available to people with reduced mobility. The sanitation facilities adapted for people using wheelchairs is located at the entry of administrative offices at 4141 Pierre-De Coubertin Avenue.

Will I be able to find security on-site?

Yes. Security guards will be on the festival site at all times. You will be able to reach out to them if there is a problem.